Client Objective

The client approached us with a goal to ease property inspections by offering a portal/app accessible to both clients and property inspectors. From task assignment to report generation, the project’s objective was to streamline the entire inspection process with efficiency and accuracy, while also availing inspections remotely

Key Feature

• Seamless Task Assignment: Clients assign inspection tasks, which are promptly received and stored in job orders within the application.

• Smart Scheduling: Assigns tasks to available inspectors based on client-specified date and time.

• Efficient Inspection Process: Inspectors accept tasks, conduct inspections and submit comprehensive reports directly within the app.

• Quality Control: Quality control staff review submitted reports to ensure compliance with client requirements.

• Client Access: Clients can easily access and review inspection reports for their properties.

Benefits Of RSI

• Time and Environmental Savings: Eliminates travel time and reduces environmental impact.

• Accurate Property Assessment: Provides accurate and comprehensive property status assessments.

• Remote Property Appraisals: Facilitates remote completion of property appraisals and leasing documents.

• Convenience: Entire process can be completed using just a smartphone.

Application Features

• Client Portal: Task assignment and query resolution for clients.

• Account Representative Portal: Client point of contact for task-related inquiries.

• Quality Control Portal: Review and evaluation of completed job orders.

• Inspector Portal: Task acceptance, appointment scheduling, and report submission.

• Admin Portal: Creation and management of client and inspector portals.

• Dispatcher Portal: Communication bridge between clients and assigned inspectors.

• Vendor Manager Portal: Manages task assignments and notifications for inspectors.

Designing Of RSI

• Web and Mobile Application Development

• DevOps Implementation

• Notifications (Email/SMS/Push)

Challenges Faced

• Creation and maintenance of 8 portals.

• Report generation for single and multiple job orders.

• Online and offline job order review processing.

• Dynamic form generation for job orders.

• Integration with multiple platforms like UPAMS, Value Link, EZ, ADE and QuickBooks.

Partnership Modal

• Offshore-onshore model, ensuring close collaboration between offshore and onshore teams.

• Dedicated offshore team to deliver seamless inspection solutions.

• Billing based on hourly rate per resource.

Technologies Used

• Front-end: .Net Core, HTML/JS/JQuery

• Backend: .Net Core (Code First Approach), Apache Kafka, RabbitMQ

• Database: MS SQL

• Integrations: Monkey Survey, QuickBooks, AWS Storage, Value Link, EZ, ADE, UPAMS, SendGrid, Twilio

• DevOps BitBucket, Jenkins